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Our Mission>

To provide high-
quality home care
and supportive services that assist
the elderly, the frail, and people with disabilities to
live safely and independently in
their homes."


Who We Are
Who We Serve
Our History
Management Team
Organization Chart

  cleaning tools  
    Tips & Tools
 …for Providers

» Keys to success
» Warding off colds
» Homemade
   cleaning solutiions
 …for Clients
» Avoding senior
» Client Bill of Rights
» Contacting your
   client services


Welcome to the Consortium>

In-Home Supportive Services Consortium is a non-profit home care agency helping frail elderly and disabled persons in San Francisco remain in their homes. Our workforce of more than 400 home care providers and 55 client services workers, service delivery supervisors, and administrative personnel provides domestic, personal-care and support services to approximately 900 seniors and disabled adults each day, or about 1,500 a year. Clients are referred to us by the Department of Aging and Adult Services (DAAS) In-Home Supportive Services Program under a contract with the City & County of San Francisco.

  • People should be able to live independently at home as long as possible.
  • Frail elderly and people with disabilities should have access to home- and community-based services that are culturally- and language-appropriate.
  • Our clients deserve and should expect services to be individualized to their needs and preferences and be respectful of their choices.
  • Home care services are a critical component of the continuum of care.
  • Home care providers should receive a living wage, benefits, and job training. They should be safe on the job and work in a supportive environment.
  • Clients, staff and home care providers should be treated with dignity and respect.
  • Advocacy is essential to change and to improve the long-term care service environment at the local, state, and national levels.

What Is IHSS?

IHSS is shorthand for In-Home Supportive Services home care and related services that enable seniors and persons with disabilities to remain living independently at home, avoiding unwarranted hospitalization or institutional placement.

Services include:

» Household chores such as sweeping, bathroom cleaning, dusting, picking up, storing food and supplies, and meal preparation.

» Personal care such as bathing, dressing, grooming, oral hygiene, skin rubbing, repositioning on and off seats, help getting in and out of bed, and toileting.

» Shopping, errands, and accompaniment to medical appointments.

» Certain types of medical services if ordered by a medical provider.

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